Change Manager/Communication - delivering transformation activities for data and analytics across the enterprise - 25970
Job Type: Contract
Positions to fill: 1
Start Date: May 23, 2022
Job End Date: Oct 31, 2022
Pay Rate: Hourly: Negotiable
Job ID: 118769
Location: Toronto
Change/Communication Manager
Location Address: WFH (once on site – 44 King West, 22nd floor) – open to fully remote candidates with preference for local ones
Contract Duration: ASAP until Oct 31, 2022 – possibility for extension
Business group: Project Governance & Reporting - Responsible for delivering transformation activities for data and analytics across the enterprise. Facilitates the adoption of new standards and tolls for data office (getting users across LOBs to follow standards)
Responsibilities:
Typical Day in the role (40% change management, 60% communications and events):
• Organizing regular stakeholder engagements and working closely with teams to develop the data & analytics culture change strategy, deliver on enterprise plans, and review results related to adoption of standards, processes and tools
• Managing strategic communication and integration efforts for data & analytics to articulate its value and help businesses across the enterprise be data-driven (e.g. utilize more data & analytics in business decisions and become more self-sufficient). This includes developing and reviewing content in English (and Spanish, as needed).
• Designing and delivering small to large scale events to different audiences across the bank. Examples include info sessions, Town Halls, training sessions, Hackathons
• Preparing executive-friendly communications and presentations (e.g. documents and decks) to tell the story of data and analytics and simplify technical information into easy to consume manner
• Partnering with key stakeholders to design and deliver data & analytics upskilling opportunities across the global enterprise to raise its knowledge and maturity
• Execute on the change roadmap for Global Data Office and Analytics & Innovation, implementing the business development initiatives to raise data & analytics awareness, literacy, and usage
• Collaborate with the change management team for Global Data Office and Analytics & Innovation, developing communications, training, brand awareness and requisite corporate culture change
• Contribute to a bank-wide data & analytics communications program to drive cultural change towards an analytics-first mindset and create awareness around emerging topics and trends across the industry
• Develop standard and reusable materials that can be leveraged by the Global Data Office, Analytics & Innovation, business lines, and corporate function partners, ensuring messaging and branding is consistent and aligned across workstreams
• Work closely with the broad Data Office team to build and execute creative work and strategies that will help achieve objectives such as enhancing the culture around the Bank’s data, increasing awareness, improving data capability understanding and value, and engaging business lines and corporate functions.
Must Have Skills:
1) 5-10 years (flexible) of work experience in Change Management
2) 5-10 years of experience in large scale communications planning and delivery (e.g., design and execute campaigns)
3) Experience with event planning & delivery (eg. Large scale info/training sessions, hackathons)
4) Demonstrated experience implementing (not just planning) Change Management initiatives and making an impact in cross-functional groups, through influence and change principles. Needs to have a solid understanding of culture change.
5) Effective and proven execution skills to ensure the successful delivery/implementation of the change management strategy - strong project management skills
Nice-To-Have Skills:
1) Strong asset - Bilingual - fluency (writing and speaking) in Spanish
2) Change management experience specifically in data & analytics or technology an asset
3) Experience within banking/FI an asset
Location Address: WFH (once on site – 44 King West, 22nd floor) – open to fully remote candidates with preference for local ones
Contract Duration: ASAP until Oct 31, 2022 – possibility for extension
Business group: Project Governance & Reporting - Responsible for delivering transformation activities for data and analytics across the enterprise. Facilitates the adoption of new standards and tolls for data office (getting users across LOBs to follow standards)
Responsibilities:
Typical Day in the role (40% change management, 60% communications and events):
• Organizing regular stakeholder engagements and working closely with teams to develop the data & analytics culture change strategy, deliver on enterprise plans, and review results related to adoption of standards, processes and tools
• Managing strategic communication and integration efforts for data & analytics to articulate its value and help businesses across the enterprise be data-driven (e.g. utilize more data & analytics in business decisions and become more self-sufficient). This includes developing and reviewing content in English (and Spanish, as needed).
• Designing and delivering small to large scale events to different audiences across the bank. Examples include info sessions, Town Halls, training sessions, Hackathons
• Preparing executive-friendly communications and presentations (e.g. documents and decks) to tell the story of data and analytics and simplify technical information into easy to consume manner
• Partnering with key stakeholders to design and deliver data & analytics upskilling opportunities across the global enterprise to raise its knowledge and maturity
• Execute on the change roadmap for Global Data Office and Analytics & Innovation, implementing the business development initiatives to raise data & analytics awareness, literacy, and usage
• Collaborate with the change management team for Global Data Office and Analytics & Innovation, developing communications, training, brand awareness and requisite corporate culture change
• Contribute to a bank-wide data & analytics communications program to drive cultural change towards an analytics-first mindset and create awareness around emerging topics and trends across the industry
• Develop standard and reusable materials that can be leveraged by the Global Data Office, Analytics & Innovation, business lines, and corporate function partners, ensuring messaging and branding is consistent and aligned across workstreams
• Work closely with the broad Data Office team to build and execute creative work and strategies that will help achieve objectives such as enhancing the culture around the Bank’s data, increasing awareness, improving data capability understanding and value, and engaging business lines and corporate functions.
Must Have Skills:
1) 5-10 years (flexible) of work experience in Change Management
2) 5-10 years of experience in large scale communications planning and delivery (e.g., design and execute campaigns)
3) Experience with event planning & delivery (eg. Large scale info/training sessions, hackathons)
4) Demonstrated experience implementing (not just planning) Change Management initiatives and making an impact in cross-functional groups, through influence and change principles. Needs to have a solid understanding of culture change.
5) Effective and proven execution skills to ensure the successful delivery/implementation of the change management strategy - strong project management skills
Nice-To-Have Skills:
1) Strong asset - Bilingual - fluency (writing and speaking) in Spanish
2) Change management experience specifically in data & analytics or technology an asset
3) Experience within banking/FI an asset
