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Int. Bilingual content writer to improve Customer Experience content - 17207

Job Type: Contract
Positions to fill: 1
Start Date: Jan 24, 2022
Job End Date: Jul 18, 2022
Pay Rate: Hourly: Negotiable
Job ID: 114216
Location: Toronto
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Int. Bilingual content writer to improve Customer Experience content - 17207

Location: Toronto (REMOTE)
Duration: 1yr (possible extension)


Must have skills:
1. Bilingual French/English Writing
2 2-3 Years of Previous UX Technical Content Writing experience
3. Knowledge of Accessibility Standards

Nice to have skills: 
1. CMS experience (We use Contentful, but any CMS is nice to have)
2. SEO Experience
3. Agile Experience

Team size and environment: Team of ~55 on a Squad of 5-6
Additional comments: This project will be working with the team writing in both English and French for their Customer Experience Content. Should have experience writing as voice of the brand and retaining the initial intent of the content. This person will be working with various stakeholders and Content Strategists on the team to create UX focused tasks to help the customer with their digital journey.