Int. Supplier Relationship Manager to support Technology and Operations for large banking client - 40211

Int. Supplier Relationship Manager to support Technology and Operations for large banking client - 40211

Location: Toronto (remote, potential for hybrid)
Duration: 16 months
 
Job Description:
The Supplier Manager role is accountable for supporting the Senior Manager to coordinate the relationship between the bank and suppliers & service providers in the provision of exemplary customer service. They will be accountable for composing and preparing presentations and reports for delivery to internal business partners, setting up and maintaining files and other records, monitoring privacy reports and monitoring incident records to ensure all documentation is received. Suppliers are generally low to moderate tier suppliers with less complex risk controls. The candidate will develop, promote, maintain and manage an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity, service delivery and quality. They will perform periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancement and changes as required. The candidate will ensure the effective and efficient execution of all program components, including ensuring change management & communications are in place for any enhancements / changes and mitigating any risk.
 
Group Culture:
This is a small collaborative team of approximately 4. There will be weekly touchpoints with the manager, and monthly Townhalls with the greater team. Performance success will be measured on meeting service level requirement targets and weekly assessments of the ongoing work.
 
Must Have Skills:
• 4+ years of Supplier Relationship Management experience
• Knowledge and experience in supporting vendor programs

Nice to Have Skills:
• Project management experience an asset
• Wealth Management/Financial industry experience preferred