Intermediate Scrum Master to assist with CRM Integration Project for a large Banking Client - 25972

Intermediate Scrum Master to assist with CRM Integration Project for a large Banking Client - 25972
Location Address: HYBRID - Scarborough
Contract Duration: 5 months contract depending on start date
Extension: Possible

Program: Salesforce Integration with the bank Applications to present Marketing Leads and Opportunities to Financial Advisors on the Salesforce platform.
Reason for request: Scrum Master required to support teams with the dependencies and coordination of many Business and Technological components.


Must Have Skills: 

1. 3+ years of Scrum Master experience and/or leading large cross-functional/cross-regional teams on major organizational projects
   1. Experience with Lean Change Management approaches
   2. Proven experience acting as Scrum Master/ Agile Lead in dynamic technical environments
   3. Deep knowledge of Agile-Lean principles and practices, and the flexibility to adapt your experience to new and evolving environments
2. Technical experience with large scale software delivery
3. Ability to utilize Jira and snapshots of metrics (i.e., leveraging existing excel Program Burnup)
4. Intermediate knowledge of excel to support above

Nice to have:
• High level of DevOps understanding with ability to coach team on concepts through demonstration and support
• Previous experience with DevOps transformation or engineering practices

Typical Day in Role:
• Provide hands-on coaching and mentoring to deliver team members requiring to elevate their cross-functional skillset and self-management abilities
• Facilitate, participate in, and support team Agile Events. (Daily Stand Up, Refinement, Sprint Planning, Estimation and Retrospectives):
• Ensure all technology and business resources are engaged and supported within Sprints and Releases
• Ability to identify/communicate leading indicators (risk that impeded delivery) and to raise accordingly to the Program (data driven approach)
• Timely escalation of blockers within Sprints
• Ensure Sprint activities include Dev/Ops deliverables / tasks
• Ensure Jira/Agile Tools are setup and groomed daily to ensure accuracy of delivery. Support the best use of existing tools and identify/create new ones, whenever required, to elevate Agile delivery capabilities
• Implement and monitor metrics to gauge team’s efficiency, and effectiveness, by improving their capacity to identify and resolve causes of delay and building a sustainable model
• Lead and facilitate workshops for team members to foster continuous improvement, build agreements, and promote a shared understanding in alignment with business vision, roadmap, and dependencies with other Teams to include:
• Identifying and enabling practice advocacy among team members
• Foster effective communications to reduce or eliminate waiting times with partner functions
• Help to accelerate the evolution of the Agile maturity of Teams
• In some instances, help to design and to implement strategies to improve organizational Agility

Degrees or certifications:
• Bachelor’s Degree in computer engineering, business, information sciences, or other related fields
• Certified Scrum Professional Certification or similar advanced certification (CST) is an asset
• Kanban Certified Professional or similar advanced Certification (AKP) is an asset

Candidate Review & Selection Approach
• Initial ADEP screen video conference interview 30 minutes with HM & members of the team
• Panel interview (various team members) meeting video conference 1 hour
• Program/Business Partner Acceptance meeting video conference 30 minutes