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Jr. Bilingual Billing Analyst to manage the customer billing process – 17671

Job Type: Contract
Positions to fill: 1
Start Date: Jun 13, 2022
Job End Date: Jun 12, 2023
Pay Rate: Hourly: Negotiable
Job ID: 118949
Location: Calgary, Edmonton, Halifax, Montreal, Ottawa, Regina, Toronto, Vancouver, Victoria, Winnipeg
Jr. Bilingual Billing Analyst to manage the customer billing process – 17671
Duration: 1 year (possibility of extension)
Location: Toronto (REMOTE)
Must have qualifications:
- Bilingual – fluent in French and English
- Knowledge of applicable billing systems: (eg. SAP, KNOWbility or AMDOCs, SIMS ).
- Experience dealing directly with customers concerning billing matters

Great to haves:
- Knowledge of SAP
- Intermediate to expert knowledge of Microsoft Excel and Outlook
- Financial acumen – familiarity with basic accounting principles

1. Manage the customer billing process to ensure timely and accurate invoicing, invoice consolidation, credit processing, and application of payments from financial institution to customer account.
2. Review/consolidate invoices to ensure completeness and accuracy and timely delivery to customers.
3. Analyze and apply authorized credits; Make decisions and coordinate re-billing activities as required.
4. Manage invoices for MAC and Closed orders ensuring there are no GL account errors and invoices balance – follow-up as required.
5. Contribute to test case development, execute test scripts, report, perform root cause analysis and document results.
6. Review analysis and design documentation.
7. Play an active role in the testing of all new IT initiatives (new price plans, products, system upgrades, etc). Knowledge, Skills, Abilities (KSA)

Project details: Support with our Quebec based billing portfolios and cross train on other critical billing portfolios