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Junior Business Analyst to provide stakeholder support for a large financial bank - 26492

Job Type: Contract
Positions to fill: 2
Start Date: Jun 27, 2022
Job End Date: Jan 30, 2023
Pay Rate: Hourly: Negotiable
Job ID: 120466
Location: Toronto
Job ID: 26492
Location Address: Hybrid, Scarorough 
Number of Positions: 2 (1 is 6 months and 1 is 8 months), extension and conversion possible 
Interview: 2rounds 

Typical Day in Role:
- Works with key stakeholders within all business functions to align technology solutions with business strategies
- Coordinates efforts to set up vendors to do nightly installations
- Phases of the project: Pre-conversion includes a lot of L1 support calls to set up OneDrive for bankers; Post-conversion to assist users in troubleshooting, as well as conducting audits on the conversion implementation process, to arrive at final phase of steady-state
- Gathers requirements from business units and translates those to specification floor plans
- Work with branch partners to confirm floor plan set up to ensure assets are on site and owns the conversion piece with the branches
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
- Supports one or more complex coordination business processes
- Works on multiple project streams as a project team member
- Serves as a liaison between the business community and the IT organization in order to coordinate deployment services.
- Helping bankers work through the technical process

Must Have Skills:
  • 1+ years experience as a Business Analyst 
  • Demonstrated experience with OneDrive, MS Teams & O365
  • 1+ year providing 1st level customer support

Nice-To-Have Skills:
  • Project coordination skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines
  • Support desk experience
  • Bilingual French & English

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