Junior Deskside Support Technician to perform laptop configuration & deployment on-site
Job Type: Contract
Positions to fill: 1
Start Date: May 23, 2022
Job End Date: Nov 23, 2022
Pay Rate: Hourly: Negotiable
Job ID: 119122
Location: Ottawa
Our valued client is seeking a Junior Deskside Support Technician for an initial 6-month contract. This role will be required to be on-site near St. Laurent in Ottawa, ON.
Responsibilities:
Must-have- Skills
Responsibilities:
- Building devices (e.g. Applying windows images to laptops, desktops, etc.) and guiding the end user throughout the onboarding process (either in-person or through MS TEAMS)
- Configuration and deployment of mobile devices including iPads, Smartphones
- Work on IT hardware inventory and complete hardware disposals
- Perform access management and software installation on laptops & devices
- Perform hardware moves as required
Must-have- Skills
- Experience as a Deskside Support / Technical Support Analyst
- Experience with Windows 10, and Active Directory (AD)
- Experience with configuring hardware (laptops, mobile devices, etc.)
- Prior experience with HEAT help desk ticketing system
- MCSE and/or A+ certification
- Experience supporting Office 365 and OneDrive
