Junior IT Analyst proficient in M365

Our government client is looking for an IT Analyst (M365 Analyst) to provide support for Power Platform, SharePoint, and related Microsoft 365 products and projects.

**Flexible work schedules are required as work may be required outside core working hours, work designated on weekends, or additional hours on short notice.
Responsibilities

• Facilitate requirements elicitation sessions with business
• Analyze and document requirements, business processes, and create artifacts as appropriate for solution design and implementation
• Work with the team to design and implement solutions
• Assist with change management and training activities
• Create and execute test cases and facilitate UAT

Qualifications Ideal candidates must-have:

• 3 to 5 years of experience as a business analyst documenting business and functional requirements
• 2 to 3 years of experience working with Microsoft 365 applications
• 2 to 3 years of experience writing and executing test cases
• 2 to 3 years of experience participating in user acceptance testing (UAT)
• 1 to 3 years of experience participating in change management and training
• Proficient with MS Excel
• Demonstrated superior analytical, problem solving and judgement skills
• Ability to learn and quickly comprehend technical and business concepts
• Ability to work well under pressure and able to manage simultaneous priorities, pressures, and deadlines Preference will be given to candidates with the following: a. Experience working with SharePoint Online and Teams b. Experience working with Microsoft Power Platform (Power Apps, Power BI & Power Automate) c. Experience using ShareGate d. Working for public agencies and/or social service organizations