Junior technical support consultant required to support Data Centre team (22-156)
Job Type: Contract
Positions to fill: 1
Start Date: Jul 04, 2022
Job End Date: Dec 31, 2022
Pay Rate: Hourly: Negotiable
Job ID: 120611
Location: Toronto
Our GTA based, municipal government Client requires the services of a Junior technical support consultant to support their Data Centre team.
ROLE:
The Operation Support Analyst is required to perform a variety of operations support duties to ensure overall system availability from providing help desk services and troubleshooting to resetting user IDs and passwords, and maintaining records and documentation.
This role will be required to work rotating evenings and weekend shifts in a 7X24 computer operations environment and overtime, as needed, often on short notice.
MUST HAVE:
ROLE:
The Operation Support Analyst is required to perform a variety of operations support duties to ensure overall system availability from providing help desk services and troubleshooting to resetting user IDs and passwords, and maintaining records and documentation.
This role will be required to work rotating evenings and weekend shifts in a 7X24 computer operations environment and overtime, as needed, often on short notice.
MUST HAVE:
- Degree in Computer Science, Engineering, Technical Diploma or equivalent
- Experience with HP BSM & Service Desk tools, Netbackup, xMatters, Cisco IOS, Unix and Windows Servers.
- Experience with Microsoft Office suite tools.
- Ability to troubleshoot and monitor system services effectively for both production and maintenance.
- Knowledge of operating network communication technology and systems management software
- Excellent knowledge of ITIL.
