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Procurement Specialist- Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures - 26005

Job Type: Contract
Positions to fill: 1
Start Date: Jun 06, 2022
Job End Date: Mar 31, 2023
Pay Rate: Hourly: Negotiable
Job ID: 118983
Location: Toronto
Procurement Specialist
Location Address: Hybrid - on site at 150 King West
Contract Duration: 9 months

• Applies knowledge of procurement best practice and general business practice to respond to inquiries related to Procurement Policy and Procedures, and other related policies.
• Provides frontline support for all complex user requests and issues related to Procurement Technology (Vista, SmartBuy, etc.).
• Operates the Bank’s issue ticket management system to log, review and resolve complex Level 1 support issues related to Procurement Technology.
• Provides guidance and training to users as required. Interacts with employees and suppliers for P2P platform onboarding, catalog set-up & maintenance, training and support for sourcing events, payment inquiry, and initial purchase order issuance.
• Reviews, recommends for approval, and follows Standard Operating Procedures documentation to ensure data quality and consistent delivery of service according to established Operating Level Agreements (OLAs).
• Reviews, recommends for approval, and follows prepared Problem Resolution Procedure (PRP) documentation to resolve common problems.
•Escalates issues to Manager, suppliers, or other internal stakeholders and tracks to resolution.
• Prepares reports that monitors operational KPIs.

Must Have Skills:
1) 3+ years of experience within one or several of these: business help desk, operations, project management, business administration, business analysis, data analysis, business process improvement
2) 1-2 years’ demonstrated support experience with COUPA system – not only using the system, but in a supporting capacity with it
3) 1-2 years’ proven data analysis/reporting experience
4) Intermediate Excel Skills – VLOOKUP’s, pivot tables

Nice-To-Have Skills:
1) Bilingual in Spanish an asset
2) Experience with Icertis system
3) Experience using Power BI

College Diploma or University Degree in related field
COUPA certification is a plus