Senior IT Manager required to be responsible for company infrastructure and security

Our telecommunication software company client in Vancouver is looking for a Senior IT Manager required to be responsible for company infrastructure and security. This is a hybrid model environment which will require 3 days in the office.

Duties:

• Overall responsibility for, and oversight and security of information technology and computer systems and maintaining compliance to internal and external SLAs.
• Maintain an effective Help desk for internal stakeholders
• Planning, organising, and evaluating IT and electronic data operations.
• Managing IT staff - recruiting, training and coaching current employees, communicating job expectations and appraising their performance.
• Preserves assets by implementing disaster recovery, back-up, business continuity procedures and information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Assists DEVOPS in creating a lean and effective CI/CD process

Must Have:

• Hands on Experience with the following applications and technologies:

1.  O365, GSuite, Atlassian, ZenDesk, Salesforce o Cloud identity access management: Okta
2.  Zero trust architecture such as ScaleFT o Teams: telephony call flow administration o Server/platforms monitoring and alarming
3.  Openstack platform  -  Network: MPLS/BGP, firewall appliance administration, VPN, site-to-site VPN, bastion, DNS, DHCP, AD, Ubiquity, routing + VLANs, switch configuration management
4.  IaaS administration: Public cloud (AW S and GCP), Private cloud (OpenStack, Nutanix) incl lifecycle management, monitoring, backup/restore, logging
5.  OS: Linux (RHEL/CentOS), Windows, MacOS
6.  Security: SIRT, backups, DR/risk management, ISO 27001, eDiscovery, risk analysis survey