Senior Project Manager to support the management of an ITSM Tool Modernization Project as part of the Agency's Digital Services Agenda

Our Public Sector Client requires a Senior Project Manager to support the management of an ITSM Tool Modernization Project. 

This initiative is within the Agency's Digital Services Agenda that works to improve tax-related services to Canadians through the digitization of information and implementation of new technology (including but not limited to cloud solutions). 

Responsibilities to include: 

• Foster and facilitate open two-way communication amongst all project stakeholders, including service providers, developers, business clients and management
• Attend project / team meetings (Agile / Scrum/ stakeholder meetings, etc.) and briefings to articulate proposals or changes in a manner that makes sense to the team
• Plan, execute and deliver projects on time, on budget and within scope in accordance with business priorities;
• Follow and implement project management governance, especially related to change and issue management;
• Develop and maintain project charters;
• Develop and maintain project plans (including Work Breakdown Structures, timelines, resource plans, training plans and other project related plans);
• Track and report progress of the IT project on an ongoing basis and at scheduled point(s) in the life cycle to the project stakeholders and/or senior management committees
• Look for opportunities to continually improve processes by facilitating lessons learned and retrospective activities

Must Haves:

• Experience working within an Agile/Scrum environment 
• Experience managing ITSM Projects
• Understanding of Cloud Technology 

Nice to Haves:

• Experience working with project governance within the Government of Canada 
• Experience leading an ITSM Tool Modernization