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Senior Project Manager to support the management of an ITSM Tool Modernization Project as part of the Agency's Digital Services Agenda

Job Type: Contract
Positions to fill: 1
Start Date: Jul 04, 2022
Job End Date: Mar 31, 2023
Pay Rate: Hourly: Negotiable
Job ID: 120262
Location: Ottawa
Our Public Sector Client requires a Senior Project Manager to support the management of an ITSM Tool Modernization Project. 

This initiative is within the Agency's Digital Services Agenda that works to improve tax-related services to Canadians through the digitization of information and implementation of new technology (including but not limited to cloud solutions). 

Responsibilities to include: 
  • Foster and facilitate open two-way communication amongst all project stakeholders, including service providers, developers, business clients and management
  • Attend project / team meetings (Agile / Scrum/ stakeholder meetings, etc.) and briefings to articulate proposals or changes in a manner that makes sense to the team
  • Plan, execute and deliver projects on time, on budget and within scope in accordance with business priorities;
  • Follow and implement project management governance, especially related to change and issue management;
  • Develop and maintain project charters;
  • Develop and maintain project plans (including Work Breakdown Structures, timelines, resource plans, training plans and other project related plans);
  • Track and report progress of the IT project on an ongoing basis and at scheduled point(s) in the life cycle to the project stakeholders and/or senior management committees
  • Look for opportunities to continually improve processes by facilitating lessons learned and retrospective activities

Must Haves:
  • Experience working within an Agile/Scrum environment 
  • Experience managing ITSM Projects
  • Understanding of Cloud Technology 
Nice to Haves:
  • Experience working with project governance within the Government of Canada 
  • Experience leading an ITSM Tool Modernization