Sr Hr Investigator Manager to manage a team of HR Advice Investigators and manage escalations (issues raised by employees/business leaders) for a large financial bank-45818
Job Type: Contract
Positions to fill: 1
Start Date: Jul 04, 2022
Job End Date: Jul 04, 2024
Pay Rate: Hourly: Negotiable
Job ID: 120530
Location: Toronto
Details
# of positions: 1
Duration: 12 months
Extension possible: No
Conversion Possible: Yes depending on availability
TIMELINES/IMPORTANT DATES:
• Manager Upcoming PTO- NO
• Supplier Call: NO
• Distribute Requisition: 6/14
• Halting: 6/16
• Shortlist De-Brief: 6/16
• Target interview: 6/17 onwards
• Interview de-brief:
Best Number to Reach for De-Brief:
CANDIDATE PROFILE DETAILS:
Degree/Certifications Required: Degree in HR /LAW
Years of experience: 2-4 years
Reason for request/why opened: Backfill
% Interaction with Stakeholders: 50/50 peers and upper management
Team Size: 8 people
Personality Style/Team Culture:
Selling Points of Position:
Best Vs Average Candidate: Extrovert, Advanced problem solving skills, excellent judgement
How will performance be measured: Meeting deliverables, meeting established timelines, quality of work and adaptability.
As part of HR Shared Services, HR Advice provides expertise and advice on complex employment matters and interfaces with People Managers, Employees, Human Resources Business Partners, and HR Centres of Expertise (COEs) across The Bank . Teams manage cases from end to end, consistently supporting the The Banks Risk Culture by applying relevant policy while supporting a positive employee experience. There are three main delivery teams within HR Advice - Advice Partners, Senior Advice Partners and Advice Investigators.
Advice Investigators conduct workplace investigations related to employee breaches of policy, regulation, or law and prepare reports and recommendations based on the findings reached in the investigation.
Job Description
Reporting to Senior Manager HR Advice, the incumbent:
• Manage a team of HR Advice Investigators which includes all People Leader accountabilities
• Provides day-to-day advice and guidance to Advice Investigators and Business Leaders/People Managers as it relates to Investigation outcomes and disciplinary recommendations, ensuring ongoing compliance with internal / external requirements while balancing business requirements, colleague experience and employment risks
• Is responsible to make final decisions on disciplinary/employment outcomes within prescribed approval limits
• Is responsible to manage escalations (issues raised by employees/business leaders)
• May be primary Investigator on high-risk investigations
• May be asked to represent HR Advice as SME in projects that span across the organization.
• Ensures the team adheres to enterprise frameworks and methodologies related to overall business and HR management activities
• Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Supports the team in staying knowledgeable on emerging issues, trends and evolving regulatory and common law requirements and assess potential impacts to the Bank
• Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and improve the value delivered
• Provides regular and relevant management information on trends / issues and potential opportunities
• Monitors case management database and provides input into executive level reporting to identify trends to ensure awareness across the organization and stakeholders are kept informed of trends affecting their business or area of oversight
• Identifies and escalates issues having broad corporate implications / risks as per established authority to transact
• Is responsible for onboarding and mentoring of new Advice Investigators;
• Supports process improvements/efficiencies;
• Supports large scale initiatives/activities- i.e. enterprise wide investigations/internal process changes
Must Haves
Nice to haves
• Previous HR and/or People Management would be an asset
• Background in Legal/HR investigations
# of positions: 1
Duration: 12 months
Extension possible: No
Conversion Possible: Yes depending on availability
TIMELINES/IMPORTANT DATES:
• Manager Upcoming PTO- NO
• Supplier Call: NO
• Distribute Requisition: 6/14
• Halting: 6/16
• Shortlist De-Brief: 6/16
• Target interview: 6/17 onwards
• Interview de-brief:
Best Number to Reach for De-Brief:
CANDIDATE PROFILE DETAILS:
Degree/Certifications Required: Degree in HR /LAW
Years of experience: 2-4 years
Reason for request/why opened: Backfill
% Interaction with Stakeholders: 50/50 peers and upper management
Team Size: 8 people
Personality Style/Team Culture:
Selling Points of Position:
Best Vs Average Candidate: Extrovert, Advanced problem solving skills, excellent judgement
How will performance be measured: Meeting deliverables, meeting established timelines, quality of work and adaptability.
As part of HR Shared Services, HR Advice provides expertise and advice on complex employment matters and interfaces with People Managers, Employees, Human Resources Business Partners, and HR Centres of Expertise (COEs) across The Bank . Teams manage cases from end to end, consistently supporting the The Banks Risk Culture by applying relevant policy while supporting a positive employee experience. There are three main delivery teams within HR Advice - Advice Partners, Senior Advice Partners and Advice Investigators.
Advice Investigators conduct workplace investigations related to employee breaches of policy, regulation, or law and prepare reports and recommendations based on the findings reached in the investigation.
Job Description
Reporting to Senior Manager HR Advice, the incumbent:
• Manage a team of HR Advice Investigators which includes all People Leader accountabilities
• Provides day-to-day advice and guidance to Advice Investigators and Business Leaders/People Managers as it relates to Investigation outcomes and disciplinary recommendations, ensuring ongoing compliance with internal / external requirements while balancing business requirements, colleague experience and employment risks
• Is responsible to make final decisions on disciplinary/employment outcomes within prescribed approval limits
• Is responsible to manage escalations (issues raised by employees/business leaders)
• May be primary Investigator on high-risk investigations
• May be asked to represent HR Advice as SME in projects that span across the organization.
• Ensures the team adheres to enterprise frameworks and methodologies related to overall business and HR management activities
• Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Supports the team in staying knowledgeable on emerging issues, trends and evolving regulatory and common law requirements and assess potential impacts to the Bank
• Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and improve the value delivered
• Provides regular and relevant management information on trends / issues and potential opportunities
• Monitors case management database and provides input into executive level reporting to identify trends to ensure awareness across the organization and stakeholders are kept informed of trends affecting their business or area of oversight
• Identifies and escalates issues having broad corporate implications / risks as per established authority to transact
• Is responsible for onboarding and mentoring of new Advice Investigators;
• Supports process improvements/efficiencies;
• Supports large scale initiatives/activities- i.e. enterprise wide investigations/internal process changes
Must Haves
- 2-4 Years exoerience w/ Hr Investigating
- 2 Years experiecne wirh relationship management
Nice to haves
• Previous HR and/or People Management would be an asset
• Background in Legal/HR investigations
