Sr. Technical Specialist to join their Messaging Team (Exchange and M365)

Our client is looking for a Sr. Technical Specialist to join their Messaging Team.

Key Job Accountabilities and Responsibilities:

• Ability to perform detailed Root Cause Analysis of problems;
• Ability to work well with management, technical teams, and vendors;
• Ability to clearly document and explain symptoms and solutions to complex problems;
• High Level functional knowledge of Server, Workstation, Network and
• Application technologies and infrastructures;
• Ability to plan, manage time according to schedules, and provide status updates required;
• Ability to work to quickly learn new applications and resolve issues;
• Strong interpersonal skills and ability to work well in a team environment; 

 
Deliverables:

• Provide Tier 3 operational support for Exchange;
• Provide support for migration for Exchange accounts from on-premises to cloud;
• Provide support for migration from Cisco Email Gateway to Exchange Online
• Protection; and
• Provide operational support for Teams.

 
Position Specific Skills or Qualifications required:

• Exchange 2016 on premise;
• Exchange Hybrid connector to M365 Exchange Online;
• Modern Authentication;
• Exchange 2016 on premise to Exchange Online mailbox migrations;
• Exchange Online protection - design, setup, configuration, monitoring;
• M365 Defender products (formerly ATP) - e.g. Safe Attachments, Safe Links;
• Data Loss Prevention rules setup and monitoring;
• Office 365 Message Encryption - leveraging with DLP;
• Retention Policy - applying policy to Exchange Online;
• Powershell scripting;
• Migration to Exchange Online Protection from a 3rd party email sanitation gateway;
• M365 Teams;
• InTune - Basic Mobility & Security;
• Multi-factor authentication; and
• M365 Security Centre.