2x Int. Infrastructure Analysts to provide Windows Server and Aruba Switch configuration support for our education client

2x Int. Infrastructure Analysts to provide Windows Server and Aruba Switch configuration support for our education client

Contract: 9 months (potential extension)

Hours: 7.25 per day

Location: fully onsite - Downtown Toronto

Responsibilities will include, but are not limited to:

• Creating and maintaining virtual server installations
• Analyzing, troubleshooting, and resolving complex system, network, and server-related problems
• Investigating network and storage service enhancements and performance improvements
• Documenting the relevant systems and networks to ensure accurate detailing and to reflect the current state of hardware/software architecture
• Measuring and monitoring the network proactively to ensure stability, reliability and security
• Implementing procedures to generate notification of network and system failures on a 24 x 7 basis
• Providing support for staff and faculty using a variety of hardware and software
• Delivering a functional and secure infrastructure
• Implementing daily support, administration, and maintenance of critical applications
• Supporting application development cycle activities for the Applications & Development and Client Services teams
• Installing software, performing OS updates, advising on software and hardware refresh cycle, and assisting in supporting and maintaining Faculty of Arts and Science networks
• Fulfilling infrastructure needs for researchers and faculty staff with their teaching needs
• Handling high priority and complex issues, restoring system outages with urgency
• Performing root cause analysis and implementing permanent fix
• Serve as a tier 2 technical resource to other IT professionals on systems related issues, and assumes responsibility for technical infrastructure activities and/or projects by providing technical leadership, and support to junior technical staff

Must haves:

• 5+ years' experience working as an Infrastructure analyst (or similar)
• Windows Server and Desktop Management (Quest preferred)
• Switch (HP Aruba) Configuration
• Linux server support and administration
• Monitoring Systems - Service and OS patching