51660-1 - Sr. Business Analyst to work on TS2 (credit card transaction system) project for a banking client

Job Type: Contract
Positions to fill: 1
Start Date: Jun 05, 2023
Job End Date: Jun 05, 2024
Pay Rate: Hourly: Negotiable
Job ID: 129963
Location: Toronto
Position Title: Senior Business Analyst, Canadian Card Solutions
Line of Business: North American Retail Payments
Length of Contract: 12 months with possible extension
Location: Hybrid – 2 days in office (DT Toronto)
Department: North American Retail Payments

Department Overview:
North American Retail Payments is the largest Mastercard Issuer in Canada. Consumer and Business credit cards are distributed nationally, leveraging our retail distribution network, direct response changes and key co-brand & Affinity partnerships, including Airmiles. The Canadian Card Solutions team provides oversight of all strategic and run initiatives in addition to platform optimization in partnership with our key suppliers. 

Role Mandate:
The Senior Business Analyst will work with the various business and technology partners, and vendors, throughout the various project phases, including initiation, concept, analysis, development, testing and implementation. The Senior Business Analyst will be accountable to plan, manage, lead, and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. As a Senior Business Analyst, the successful candidate will be expected to have a broad and comprehensive working knowledge of the Requirements Management Life Cycle and a good understand of Project Delivery Life Cycle. The incumbent will also be expected to have a solid working knowledge of the TS2 platform (credit card transaction system).

The Senior Business Analyst collaborates with the project team members and business partners to collect, clarify, and translate business requirements into documentation and conceptual design, from which Development and/or Configuration is required. The incumbent interacts closely with the various stakeholders within the business such as the T&O, P&C Product, Risk and Fraud groups when approving the various TSYS project components that will focus on Canada Consumer but may include US Consumer and/or US/CAN Commercial. The incumbent also works closely with the QA or UAT Test Team ensuring that the quality of the development meets the banks expectations.

Role Responsibilities:
• Initiate and lead impact assessment and identifies key stakeholders who are responsible for assessing the impacts of the release (and financial impacts if applicable)
• Identify potential downstream impacts to other internal systems of vendors, ensuring applicable stakeholders are identified and engaged on the project
• Facilitate requirements gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing the stated goal(s) of the session within the context of the request objectives
• Lead the Configuration system design of new and changed products and conduct business impact assessment (BIA) in partnership with the team and other stakeholders
• Engage and/or work with Solutions Architect as required
• Documents, reviews, submit, and validate all documentation received from all supplier groups, and communicate applicable information back Leadership, Business Requestor, and key stakeholders
• Provides clarification of requirements and functionality to be delivered to other project team members to assist them in the creation of their specific project deliverables (e.g., assists the testing team in the creation of the Testing Strategy and Testing Execution Plan)
• Participates in the validation of the testing output including First Occurrence Validation to ensure it meets the requirements of the business

Must-Have Skills:
• Business Analyst with in depth knowledge of TS2 system, and other peripheral systems (4-6 years)
TS2 platform (credit card transaction system) experience – configuration and changes of the system itself
• Strong understanding of Card issuance, replacement, and design attributes
• Good knowledge of regulatory compliance environment in Canada
• Understanding QA processes and lifecycle management (SDLC); 
• Strong understanding of the Vendor Project methodologies (CLM, TSDM)
• Understanding of credit card products in general
• TSYS experience
• Previous banking / FI experience

Interview Process:
• MS Teams – 30 Minutes