56049-1 - Sr. QA Manager to work on Defect & Release Management program for a banking client

Job Type: Contract
Positions to fill: 1
Start Date: Sep 18, 2023
Job End Date: Sep 17, 2025
Pay Rate: Hourly: Negotiable
Job ID: 132329
Location: Toronto

Position Title: QA Manager

Length of Contract: 24 months with possible extension or conversion to FT

Working Location: Hybrid (DT Toronto)


Role Mandate:

We are seeking a QA Leader to focus on Defect & Release Management within a major program delivery team who can provide oversight to tactical delivery of testing and issue resolution across several complex interdependent engineering teams. Reporting into the Program Test Director, this role will ensure the program has a single view & understanding of the current state of release and defect resolution lifecycle, assuring test execution across delivery workstreams combines to bring a stable, functional, and acceptable program solution platform.

Group Culture:

The team culture is relaxed, collaborative, demanding, and exciting! This individual will be working with stakeholders. Teams are very supportive of one another. The individual will receive vast exposure to multiple areas within the bank. The ideal candidate comes from a background full of changes, has been involved in transformational environments, and can be decisive while looking at defects while coming to a collective consensus.

Must-Have Skills:

• 10+ years of QA experience

• Quality Engineering Subject Matter expert, with experience in the Software Development Lifecycle in an agile setting, and/or large program implementation where formal Functional, end-to-end Integration and User Testing is key to final acceptance

• Operated as a QA Manager at a senior level, hands-on, overseeing complete delivery lifecycle of Quality outcomes, executing strategy through test planning, preparation, delivery, and reporting

• Experienced in Release Management as part of complex program delivery plan and associated defect issue resolution

• Former banking / FI experience

Role Responsibilities (including, but not limited to):

• Operating within the Program Test Team, liaise with Supplier Development & Test Leaders to clarify delivery scope, roadmap, and on-going test status, and track all related activities to provide week to week Program oversight of defects and path to resolution within an overall Agile model

• Collaborate with all Build/Test teams through Release & Test cycles across multiple work streams and roadmaps that come together in the integrated service platform, and own dashboard representation of the program status through a test lens

• Actively participate in Test Cycle definition & execution, resultant defect tracking and reporting, resolution and required release/fix oversight to remediate issues

• Be the go-to resource for Release & Fix Management clarification from a normalized Program Perspective

• Evaluate and report defect risk, understanding how technology changes can impact the Program Platform roadmap, sometimes being prime on mitigation to secure the overall ecosystem schedule

• Contribute to Program Test delivery governance through quality gating, enabling and advocating acceptance consideration for release quality