Int. Bilingual Customer Service Representatives to respond to customer requests and complete service orders - 4067/4069
Job Type: Contract
Positions to fill: 2
Start Date: Dec 04, 2023
Job End Date: Dec 06, 2024
Pay Rate: Hourly: Negotiable
Job ID: 134007
Location: Montreal
Our valued Telecommunications client is actively seeking Int. Bilingual Customer Service Representatives to respond to customer requests and complete service orders.
Initial 12 month contract, working remote with 2 days/month onsite in Montreal
Responsibilties
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer’s needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing
Must have skills
- 3+ years of customer service experience
- Excellent communication in English & French
Nice-to-have skills
- Experience in accounting (invoices / billing)