Int. Cloud engineer to create roadmap, develop, test, deploy new features and maintain all platforms and processes including network impact analysis, software upgrades, validation and production cutover

The Cloud Engineer will play a leading role as prime for one of the platforms (Unified Git Lab, Ansible Tower, Artifactorty). He / She will work collaboratively with the other senior team members, product owners, user community and other stakeholders to identify requirements, develop, operationalize, and support platforms. 
 
Role and  responsibilities

• Identify requirements, Create roadmap, develop, test and deploy new features within the identified platform / tool / technology
• Maintain all platforms and processes including network impact analysis, software upgrade, validation and production cutover
• Support administration role with the potential of some development responsibilities on small software upgrades, minor enhancements and/or bug fixes collaborating with the Infrastructure teams
• Ensure all system issues are resolved in a timely manner
• Create and follow up on vendor’s incident tickets resolution
• Keep management, team members and business stakeholders informed of critical issues, status, changes, etc. using proper notifications mechanism.
• Participate in an on-call rotation and available to work off-hours and weekends.

• Understand and support all aspects of platform / tool delivery life cycle including analysis, design, development, testing, production deployment and Day2.
• Coordinate the necessary operations documentation and standards required for compliance and identified best practices.
• Perform all software upgrades and patching collaborating with the necessary Infrastructure teams.
• Onboard and assist tenants to use the tools following best practices
• Provide work estimates as needed.
• Develop standardized practices for delivering new products and capabilities
• Create formal written deliverables and other documentation, and ensure designs, code, and documentation are align with enterprise direction, principles, and standards.
• Assist in the development of comprehensive and strategic business cases used at management and executive levels for funding and scoping decisions on Data solutions.
• Troubleshoot production issues
• Performance tuning of tools, processes and applications

 

• Qualifications
• 5+ years of experience in Continuous Integrations and Delivery (Git, Jenkins,  Ansible or other continuous integration tools) 
• 5+ years of expertise in configuration scripting languages (Ansible, Puppet, Chef, or similar)
• Certified and in good standing of AWS, Azure, Rethat or Google Cloud
• Infrastructure provisioning tools (Terraform, CloudFormation, or similar)
• Expert knowledge of cloud service provider (AWS, GCP, Azure)
• Good networking & troubleshooting knowledge
• Excellent knowledge of general Software Automation principles
• Expertise in Containerization, Docker/K8S operation
• 5+ years of experience in operational support of Linux OS.
• Assumes responsibility for establishing and maintaining effective communication and coordination with vendors, fellow employees, and management concerning major outages, critical issues, troubleshooting and support resolutions and STARS ( Steps To avoid Reocurrences).
• Provide status to customers of assigned support tickets.