Int Digital Solutions Manager (DSM) with POS, Mobile and e-commerce experience to commercialize Digital in-house and 3rd party technology.

Job Type: Contract
Positions to fill: 1
Start Date: Sep 18, 2023
Job End Date: Sep 18, 2024
Pay Rate: Hourly: Negotiable
Job ID: 132571
Location: Toronto
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Our client is a leader in the Digital Hospitality and Food Services space. They are looking for an Int Digital Solutions Manager (DSM) with POS, Mobile and e-commerce experience to commercialize Digital in-house and 3rd party technology. 


DSM will partner with Strategy, Product and PMO on how to operationalize new technology and lead the commercialization process. DSM will be responsible for overseeing the successful launch of new products, features, and services. The ideal candidate should have a strong background in digital technology, project management, and experience working with cross-functional teams.

 

Job Responsibilities:

  • Work with cross-functional teams including Product, Strategy, PMO, Digital Care, Marketing to develop and execute commercialization plans
  • Monitor and analyze commercialization metrics to measure the success of commercialization efforts and identify areas for improvement.
  • Work with the product and project management teams to ensure product readiness for launch and raise any concerns.
  • Collaborate with the Digital Care and Marketing team to ensure a seamless operations and customer experience during and after the product launch.
  • Act as a Subject Matter Expert on Digital in-house and third-party applications
  • Document and train client site operators to ensure there is alignment before Digital capabilities are operationalized or commercialized.
  • Leverage learnings across products rollouts to develop a commercialization playbook.

 

Must Have Skills.

  • 5+ years of experience in product commercialization, technical implementations, business analyst, consulting, project management related roles. 
  • Smartsheets, Jira and other project tools.
  • Digital Product to market experience.
  • Digital technologies solutions (mobile, e-commerce, POS)