Int. Mortgage Pricing Analyst to support to the mortgage journey and enables the business to run mortgage campaigns and special mortgage premiums - 48203

Int. Mortgage Pricing Analyst to support to the mortgage journey and enables the business to run mortgage campaigns and special mortgage premiums - 48203

Location: Downtown Toronto (2-3 Days) - Training will be done fully in office (2-3 Weeks)

Length: Contract ends March 31st 2024

Must Have Skills:

• Prior knowledge of the mortgage industry - i.e. lender experience, rates, terms, amortizations and various parts of the mortgage process.
• Familiarity with general credit application processes
• Ability to prioritize with strong organizational skills to manage to SLA's
• Strong Excel

In this role, you will:

• Support the mortgage process with respect to mortgage pricing, cashback and fee rebates, delivering an exceptional customer experience to the front line through identifying, decisioning and fulfilling the requested actions at first point of contact.

• Demonstrate sound understanding of the bank’s mortgage products, processes, policies and services, and use this to make decisions on an applications eligibility for a rate or fee exception; articulate this understanding in the interactions with the front line to drive knowledge improvement.

• Operate within the established framework for the Pricing Desk, generating revenue growth and maximising opportunities across all customer segments.

• Process other mortgage related activities, including renewals.

• Complete analysis of volumes and create reports for management review.

• Identify and communicate process enhancement opportunities

• Support the broader product team in other initiatives as required. Work collaboratively with colleagues to ensure every need of the customer can be met within the wider WPB team.

• Effectively question and listen to requests from the front line to enable you to fully understand each situation.

• Understand & continue to develop your knowledge of operational risk, legal & regulatory requirements & operating procedures & practises.

• Treat customers fairly at the heart of all that you do.