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Int. UI/UX researcher to gather user requirements for a large benefits modernization initiative.

Job Type: Contract
Positions to fill: 2
Start Date: Nov 28, 2022
Job End Date: Feb 23, 2023
Pay Rate: Daily: Negotiable
Job ID: 125237
Location: Ottawa
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Our valued public sector client requires a Intermediate UI/UX researcher to gather user requirements for a large benefits modernization initiative. This benefits initiative will modernize the way Canadians currently access their CPP, OAS, and EI.

Must Haves:
  • Experience conducting full quantitative and qualitative research cycles
  • Experience running a full user research cycle
  • Enhanced Reliability Clearance
Responsibilities:
  • Plan and conduct user research;
  • Conduct Stakeholder meetings to gather user requirements and produce/update user story documentation and design specifications;
  • Work with product owners to create product backlogs;
  • Using qualitative and quantitative data, create user stories, profiles, personas, empathy maps, service blueprints and journey maps to support user-centric development of digital solutions;
  • Create usability testing plans and conduct usability testing sessions with clients and users;
  • Lead projects of limited scope or components of larger projects;
  • Produce and/or update UX documentation for new applications or for updates (enhancements and bug fixes) of existing application;