Int Windows Systems Administrator to support and maintain the day-to-day operations Windows servers and enterprise class hardware.

Our valued client is looking for an Int Windows Systems Administrator to support and maintain the day-to-day operations Windows servers and enterprise class hardware.

initial 3-6 month contract, 100% remote

Responsibilities:

Provides third/fourth level support:

• Conducts problem management with hardware and software suppliers.
• Supports the users of the office automation applications. Analyzes, troubleshoots and resolves user reported problems.
• Communicates and assists end-users via telephone or in person on use of computer systems.
• Monitors network/hardware performance and optimizes accordingly, as it relates to the server environment.
• Providing all lights on requirements, and verifications in the infrastructure as required

Research, designs, and implements systems:

• Provides recommendations for hardware, software and new releases.
• Physically installs server hardware within data centre environments if required (n/a for remote workers)
• Deploy virtual servers from pre-configured images into production
• Installs software as required and configures servers accordingly.
• Adds new users within the Microsoft Active Directory environment, granting rights and access to network files/software.          
• Identifies potential problems and recommended solutions before they occur.
• Recommends and implements system enhancements.
• Tests all changes and updates documentation accordingly.
• Provides end user support responding professionally to all enquiries
• Perform scheduled system maintenance and scheduled back-ups.

Maintains up-to-date knowledge of server hardware/software and conducts hardware/software evaluations.

Ensures that regulated environments and documentation meet regulatory compliance standards.

Demonstrates significant experience in designing, implementing and maintaining test plans, test cases & test data to ITIL standards and best practices.

Must have Skills:

• 3+ years experience with Windows Workstation, Windows based Server up to W2019, MS Office Suite, Exchange, Azure, Veritas Netbackup v9&10, Citrix Xenapps, Vmware 6.5/7.0, Active Directory and associated services required to run an enterprise level environment 
• 3+ years experience in a third/fourth technical support role including help desk, training, course development and application development; four years of which Windows and working knowledge of Network support.
• Evaluate multiple technologies and recommend approaches.
• Assist all IT project teams.

Nice to Have Skills:

• Completion of the MCSE certification is preferred.