Intermediate Bilingual Customer Service Representative to process invoices, complete billing, and manage an inventory system for a major telecommunications client
Job Type: Contract
Positions to fill: 1
Start Date: Jul 25, 2022
Job End Date: Jan 20, 2023
Pay Rate: Hourly: Negotiable
Job ID: 121858
Location: Montreal
Our valued Telecommunications client is seeking a Intermediate Bilingual Customer Service Representative to process invoices, complete billing, and manage an inventory system.
Initial 6 month contract in Montreal, QC with a possibility of extension (Hybrid - 2-3 days per week onsite)
Responsibilities:
Initial 6 month contract in Montreal, QC with a possibility of extension (Hybrid - 2-3 days per week onsite)
Responsibilities:
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer’s needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing
- Minimum 3 years’ experience in customer service
- Excellent written and verbal communication skills in English and French
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic accounting knowledge
