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Intermediate Bilingual Customer Service Representative to process invoices, complete billing, and manage an inventory system for a major telecommunications client

Job Type: Contract
Positions to fill: 1
Start Date: Jul 25, 2022
Job End Date: Jan 20, 2023
Pay Rate: Hourly: Negotiable
Job ID: 121858
Location: Montreal
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Our valued Telecommunications client is seeking a Intermediate Bilingual Customer Service Representative to process invoices, complete billing, and manage an inventory system. 

Initial 6 month contract in Montreal, QC with a possibility of extension (Hybrid - 2-3 days per week onsite) 

Responsibilities:
  • Responsible for responding to customer requests in a prompt, accurate, and professional manner
  • Develop and maintain good client relationships while ensuring confidentiality
  • Work with both internal and external teams to ensure the customer’s needs are met
  • Process customer requests through utilization of the CRM tool
  • Manage and update the inventory system
  • Complete service orders
  • Process invoices and complete billing
Must-Have Skills: 
  • Minimum 3 years’ experience in customer service
  • Excellent written and verbal communication skills in English and French
  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
Nice-to-Have Skills: 
  • Basic accounting knowledge