Intermediate Bilingual (French, English) Technical Support Analyst to provide technical support using ServiceNow and Active Directory. -3620

Position:
Our insurance client is looking for Intermediate Bilingual (French, English) Technical Support Analyst to provide technical support using ServiceNow and Active Directory.- 3620
 
 
Duration: 6 month (possibility of extension or conversion to perm)
Location: WFH
Job ID: 3620
 
Must Haves:

• 2+ years experience as a Technical Support Analyst in a client-focused environment
• Bilingual (French,English)
• 2+ years experience using ServiceNow, Active Directory
• Previous Call Center experience

 
Nice to Have:

• Previous Insurance experience

 Schedule: Mon to Fri rotation. 8am – 4pm, 9am-5pm, 10am – 6pm, 11am – 7pm, 12pm- 8pm.