Intermediate Business Analyst to work on Customer experience projects.

Our client in the utilities/Power sector is looking for an Intermediate Business Analyst to work on Customer experience projects.

Location: Remote, but must be flexible to work Hybrid
 
Duration: 1-year contract
 
Responsibilities:
 

• Analyze business activities by gathering new functional requirements and identify areas of potential process improvement.
• Work side by side with the business to ensure their business requirements achieve their desired outcomes.
• Work with Business to develop and document process flows.
• Document technical and business processes and procedures.
• Prepare test plans and scripts and perform unit and quality assurance testing.
• Coordinate and drive end-user testing and training.
• Collaborate with developers and programmers on completing any enhancements.
• Support Management by providing analysis on issues, explaining variances and impacts, and recommending corrective actions if required.
• Contributes to process improvements.

 
Must Haves:
 

• 5+ years as a Business Analyst

Nice to Have:

• SAP ISU