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Intermediate Business Analyst to work on Customer experience projects.

Job Type: Contract
Positions to fill: 1
Start Date: Feb 06, 2023
Job End Date: Feb 06, 2024
Pay Rate: Hourly: Negotiable
Job ID: 126917
Location: Toronto
Our client in the utilities/Power sector is looking for an Intermediate Business Analyst to work on Customer experience projects.

Location: Remote, but must be flexible to work Hybrid
Duration: 1-year contract

  • Analyze business activities by gathering new functional requirements and identify areas of potential process improvement.
  • Work side by side with the business to ensure their business requirements achieve their desired outcomes.
  • Work with Business to develop and document process flows.
  • Document technical and business processes and procedures.
  • Prepare test plans and scripts and perform unit and quality assurance testing.
  • Coordinate and drive end-user testing and training.
  • Collaborate with developers and programmers on completing any enhancements.
  • Support Management by providing analysis on issues, explaining variances and impacts, and recommending corrective actions if required.
  • Contributes to process improvements.
Must Haves:
  • 5+ years as a Business Analyst

Nice to Have: