Intermediate Deskside Support technician to work with the I.T. team to assist with Deskside functions such imaging deployment and support.
Job Type: Contract
Positions to fill: 1
Start Date: Feb 06, 2023
Job End Date: Jul 28, 2023
Pay Rate: Hourly: Negotiable
Job ID: 126993
Location: Vancouver, Victoria
Intermediate Deskside Support technician to work with the I.T. team to assist with Deskside functions such imaging deployment and support.
Must have
Nice to have:
Must have
- 3+ years desktop experience with windows 10
- 5 years Customer service experience
- SCCM (System Center Configuration Manager) Experience
- Desktop imaging experience
- Desktop, Network, Storage and Meeting Room Support experience and certification
- Ability to prepare technical design and write technical specifications.
- Iphone/Android experience
Nice to have:
- Mac experience
- A+ Certification
- Knowledge of ITIL
- Deployment of desktop/laptops
- Deployment of desktop software titles
- Troubleshooting common issues with Desktop Software and Operating Systems
- Install, move, set up and provide ongoing support to all clients for desktop and laptop computers
- Provide technical problem-solving guidance and advice to users in person and remotely by phone
- Provide input into the creation and ongoing maintenance of a knowledge base on technical issues
- Provide support as needed in the Asset Management process
- Support project initiatives related to the client’s desktop environment