Intermediate Help Desk Analyst with Azure AD experience to provide excellent customer service in a Windows environment.
Job Type: Contract
Positions to fill: 1
Start Date: Sep 25, 2023
Job End Date: Mar 22, 2024
Pay Rate: Hourly: Negotiable
Job ID: 132583
Location: Calgary, Edmonton
Our Calgary client is looking for an Intermediate Help Desk Analyst with Azure AD experience to provide excellent customer service in a Windows environment.
This role requires you to be onsite 4 days/week
Must Haves:
- 3+ years experience' as Help Desk Analyst
- Must have experience with ITSM tools/processes (ServiceNow, Remedy or FreshService)
- Must have experience with the MS Suite (Windows 10, Microsoft Office 365,Outlook, Word, Excel, PowerPoint, Active Directory)
- Must have experience with Multi-factor Authentication using Azure AD
Nice to Have:
- Certifications in Microsoft Office products