Intermediate Help Desk Support Analyst to provide Tier 2 support for desktop, notebooks, phones and printer environments.
Job Type: Contract
Positions to fill: 1
Start Date: Oct 10, 2022
Job End Date: Mar 31, 2024
Pay Rate: Hourly: Negotiable
Job ID: 123549
Location: Regina
Our Regina based client is looking for an Intermediate Help Desk Support Analyst to provide Tier 2 support for desktop, notebooks, phones and printer environments.
Background/Responsibilities:
Must Haves:
Background/Responsibilities:
- The Deskside Services team supports 900 iPhones, 400 desktops, 1040 notebook computers and about 360 semi-rugged notebooks in our mobile workforce environment.
- End user software support – Windows 10, Microsoft Apps for Enterprise (O365) and other desktop software applications
- Image, deploy and configure new computers/laptops and install various software application
- Specialty peripheral management, including Fleet Truck docks
- Recording all inventory, incidents/service request tickets into incident management system
Must Haves:
- 3+ years as a Help Desk Support Analyst (Tier 2 Support)
- Experience with Microsoft Applications including O365
- Must have a valid Class 5 Driver’s License
