Intermediate level Network Operations Analyst required to provide network support/monitoring for client infrastructure

Our North GTA based client requires the services of an intermediate level Network Operations Analyst to provide network support for their organization.

ROLE:

This position will focus on proactive monitoring, operational support and remote management of the network infrastructure. Working with other members of the Network Operations team, the candidate is expected to manage all aspects of day-today support activities and escalations as required.

MUST HAVE:

• Experience providing network support via telephone, emails and helpdesk request.
• Enjoy working with all aspects of network technology
• Working knowledge of an ITIL/ITSM driven environment
• Cisco routers and switches
• Enterprise controller-based Wireless
• Firewall technologies and general network security practices
• Windows Administration tasks (DHCP, DNS, etc)
• VoIP/QoS
• Network management tools (e.g. Cisco Prime, Solarwinds)
• Network performance tools (e.g. NetFlow, Wireshark)
• Physical network activities including rack/stack and cabling Qualifications
• 3+ years in a network support role
• ITIL v3/v4 Foundations is highly desirable