Intermediate Project Manager with experience delivering IVR modernizations, or Cloud modernizations with strong experience running standups and steerco meetings.
Job Type: Contract
Positions to fill: 1
Start Date: Feb 06, 2023
Job End Date: Dec 31, 2023
Pay Rate: Hourly: Negotiable
Job ID: 126940
Location: Toronto
Our client is a leader in the pharmacy retail space. They are looking for an Intermediate Project Manager with experience delivering IVR modernizations, or Cloud modernizations with strong experience running standups and steerco meetings.
Location: Initially onsite for the first few weeks getting to know the stakeholder groups. This will transform into a remote position once you are settled. The contract duration is 1 yr to start
Project: Our client is modernizing its IVR environment, moving it to Bell (Cloud infrastructure Genesis). The current state is very decentralized as customer issues are managed manually within the call center. Our client is looking to centralize to ensure the correct store receives the customers' inquiries/requests (ie, automation of drug refills).
Must Haves:
- Hybrid Business/IT Project Management (70% Business)
- Experience delivering an IVR/Clouds migration in the past
- Experience running standups and Steerco meetings
- Vendor management
Location: Initially onsite for the first few weeks getting to know the stakeholder groups. This will transform into a remote position once you are settled. The contract duration is 1 yr to start
Project: Our client is modernizing its IVR environment, moving it to Bell (Cloud infrastructure Genesis). The current state is very decentralized as customer issues are managed manually within the call center. Our client is looking to centralize to ensure the correct store receives the customers' inquiries/requests (ie, automation of drug refills).
Must Haves:
- Hybrid Business/IT Project Management (70% Business)
- Experience delivering an IVR/Clouds migration in the past
- Experience running standups and Steerco meetings
- Vendor management
