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Intermediate Technical / Application Support Specialist (5+ years) to provide application and user support in a mixed Linux and Microsoft Windows Server environment

Job Type: Contract
Positions to fill: 1
Start Date: Sep 01, 2022
Job End Date: Sep 01, 2023
Pay Rate: Daily: Negotiable
Job ID: 121569
Location: Ottawa
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Our valued public sector client is looking for an Intermediate Technical / Application Support Specialist (5+ years) to provide application and user support in a mixed Linux and Microsoft Windows Server environment.
 
Our client requires the assistance of one resource to provide level 2 application and user support. The resource will provide user support at operational and application levels on networks and related computer systems.
 
Responsibilities to Include:
  • Provide support for desktop applications running on Windows 10 or higher within a Microsoft networked environment.
  • Assist by providing specific support activities in a mixed Linux/Unix and Microsoft Windows Server environment
  • Responsible for installation configuration, maintenance, patching/upgrade of software on Microsoft Windows and RedHat Linux servers.
  • Provide installation and maintenance on various web-servers for example: Apache Tomcat Web Server, Microsoft’s Internet Information Server (IIS), etc.
  • Provide packaging, implementation and support of applications within a LAN/WAN environment using Microsoft’s System Center Configuration Manager 2012 or higher.
 
Must Have Requirements
  • 3+ years of experience providing second level technical support
  • 3+ years of experience using Windows server and Redhat Linux, and workstation-based (Windows 10 or higher desktop) for application installation, administration, troubleshooting and support.
  • Secret Level Federal Government Clearance
 
Nice to Haves Requirements
  • 5+ years Experience using Microsoft System Center Configuration and deploying Microsoft Installer (MSI) packages, MST transforms and OS patching
  • 5+ years Experience with Scripting languages (ex. BASH or Python or PowerShell)
  • 5+ years Experience installing, configuring and upgrading Apache Tomcat on Microsoft Windows and RedHat Linux servers
  • 5+ years Experience with change management using Service Now