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Intermediate UX Researcher to facilitate user research and strategy development for customer experiences - 17974

Job Type: Contract
Positions to fill: 1
Start Date: Sep 06, 2022
Job End Date: Sep 01, 2023
Pay Rate: Hourly: Negotiable
Job ID: 122227
Location: Vancouver, Victoria
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Our client is looking for an Intermediate UX Researcher to facilitate user research and strategy development for customer experiences. 

Initially 12-month contract with chances of extension. Work remotely until further notice within BC. 

Must have: 
  • 3+ years experience in evaluative research (i.e. feasibility studies, moderated and unmoderated research, discovery research)
  • Experience using research tools like userzoom, optimal workshop, and maze
  • Experience creating top line reports and presenting to teams and leadership

Nice to have skills:
  • Background in UX Design
  • Experience collaborating cross-functionally with different teams (i.e. designers, QAs, product owners, other participants)
  • Experience working in an Agile environment
  • E-commerce, branding, design and information architecture experience 
  • Experience setting up a research mentorship program

Responsibilities: 
  • Work with the UXR lead to champion the development and execution of the research strategy, playing a key role in defining the vision and goals of the research practice, as well as resourcing needs
  • Collaborate with Product Owners to inform and shape product roadmaps, advocating for user needs
  • Provide best in class research practice across the organization and ensure the quality of research achieves project goals by working closely with cross functional teams in identifying the best research method based on project requirements, timelines, and resources
  • Mature the research practice by educating team members on user research best practices and keep them informed on evolving methodologies