Jr Bilingual Customer Service Representative - 2163/2230
Job Type: Contract
Positions to fill: 1
Start Date: Jan 30, 2023
Job End Date: Jul 30, 2023
Pay Rate: Hourly: Negotiable
Job ID: 126785
Location: Montreal
Our valued client is actively seeking a Jr Bilingual Customer Service Representative.
Initial 6-month contract, working hybrid 2 days a weeks onsite in Montreal .
Responsibilities
Initial 6-month contract, working hybrid 2 days a weeks onsite in Montreal .
Responsibilities
- Work as the single point of contact for company related incidents and emergencies (NOT IT)
- Act as a link and closely collaborate with the Corporate Emergency Coordinators, Investigators and Physical Security Specialists
- Manage and monitor the company’s physical security systems
- Offer services and support on behalf of other Corporate Security teams outside of regular business hours
- Offer a valued service to our clients
- Excellent communication skills in English and French
- Call center experience
- The ability to work in a 24 hours, 7 days a week environment, with alternating shifts in order to respond to business and client needs alone or in team (every Saturday)
- Previous telecommunications experience
- Technical/Helpdesk experience