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Jr Bilingual Customer Service Representative - 2163/2230

Job Type: Contract
Positions to fill: 1
Start Date: Jan 30, 2023
Job End Date: Jul 30, 2023
Pay Rate: Hourly: Negotiable
Job ID: 126785
Location: Montreal
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Our valued client is actively seeking a Jr Bilingual Customer Service Representative.
 
Initial 6-month contract, working hybrid 2 days a weeks onsite in Montreal .
 
Responsibilities
  • Work as the single point of contact for company related incidents and emergencies (NOT IT)
  • Act as a link and closely collaborate with the Corporate Emergency Coordinators, Investigators and Physical Security Specialists
  • Manage and monitor the company’s physical security systems
  • Offer services and support on behalf of other Corporate Security teams outside of regular business hours
  • Offer a valued service to our clients
Must-Have Skills
  • Excellent communication skills in English and French
  • Call center experience
  • The ability to work in a 24 hours, 7 days a week environment, with alternating shifts in order to respond to business and client needs alone or in team (every Saturday)
Nice-to-Have Skills
  • Previous telecommunications experience
  • Technical/Helpdesk experience