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Jr. Instructional Designer to support a team to deploy Salesforce learning content for a large banking client - 139142

Job Type: Contract
Positions to fill: 1
Start Date: Sep 15, 2022
Job End Date: Jan 18, 2023
Pay Rate: Hourly: Negotiable
Job ID: 123191
Location: Toronto
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Title: Learning Developer
Contract Length: 5 MONTHS (extension possible
Location: 88 Queensquay - Hybrid 1-2 days in office

Overview:
As part of the organizational change management team supporting a major deployment of Salesforce.com to the Bank's Personal and Commercial Banking, the role will support the development and maintenance of learning content to prepare end users to adopt the new CRM solution, with a focus on quality control.

Responsibilities:
· Review learning content that has been developed against the most recent Salesforce.com system configuration to validate accuracy and/or identify updates required.
· Support the learning content development team in incorporating the required changes that have been identified.
· Support the team in building reports on learning completion by end users.
· Generally support the team in the highest priority areas as needs evolve.

Must Have:
- Working knowledge of Salesforce CRM
- Experience building learning content for end-users


Nice to Have:
Change management experience