Jr. Trading Support Specialist to work with Global Trading and Sales Desk for large banking client x2 - 48127

Jr. Trading Support Specialist to work with Global Trading and Sales Desk for large banking client x2 - 48127

Duration: 6 months (possibility of extension or conversion to FTE)
Location: Downtown Toronto, Hybrid (3 days in office, 2 days remote)

Job Description:
Our banking client maintains inventories of precious and base metals throughout the world. The physical metals operation team is providing the support to traders globally for both base metals and precious metals business. As a member of physical metals operation team base in our Toronto office, working closely with Global trading and sales desks, mainly providing the support being a key point of contact between custodians and clients, helping to ensure smooth settlement of metals.

Responsibilities:

• Responsible for monthly invoice and dispatch to client within the required timeline.
• Researches and resolves discrepancies and issue or escalates to manger, as required.
• Responsible for daily metals settlement and customers’ metal transfer request are processed.
• Ensure the financial system and inventory system are updated properly for the trades and transfer requests and related supporting docs are retained for future reference.
• Ensure all shipping documentation and invoices generate are in order as required.
• Interact with partners across the businesses, including Middle office, Front office, Technology.

Must Haves:

• 2+ years of administrative/customer service experience
• Strong MS Office (Excel) knowledge

Nice To Haves:

• Capital markets or Global trading experience
• Base Metals knowledge
• Banking/FI experience

 
Interviews: 1 Round - MS Teams