Junior Customer Service Representative responsible for responding to customer requests - 26850

Duration: 6 months to start, high possibility of ext 
Location: Mississauga (hybrid)
Job ID: 26850

**Flexible schedules with alternating shifts to meet the needs of customers and the business**

Our telecom client is looking for a Junior Customer Service Representative responsible for responding to customer requests

Responsibilities:

• Work with both internal and external teams to ensure the customer’s needs are met
• Process customer requests through utilization of the CRM tool
• Manage and update the inventory system
• Complete service orders
• Process invoices and complete billing

Must Haves:

• 3+ years of experience in customer service 
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)