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Junior Deskside Support Technician responsible for providing Level 2 support including troubleshooting, installation and resolving issues for a retail client

Job Type: Contract
Positions to fill: 1
Start Date: Jan 13, 2023
Job End Date: Jun 09, 2023
Pay Rate: Hourly: Negotiable
Job ID: 126578
Location: Toronto
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Duration: 6 months to start, high possibility of ext 
Location: Mississauga (9am-4pm, Monday to Friday- onsite)

Responsibilities:
  • Setup and repair desktops and laptops 
  • Install and remove software, hardware (docking stations)
  • Troubleshoot desktop hardware and software, printing and networking issues to determine, document, and resolve issues

Must Haves:
  • 2+ years of experience working as a Deskside Support/Desktop Technician
  • ServiceNow or Remedy