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Junior Supply Chain Data Analyst to support the supply chain systems by troubleshooting tracking issues for shipments and API latency issues for a national retail client - 22505

Job Type: Contract
Positions to fill: 1
Start Date: Aug 08, 2022
Job End Date: Jul 30, 2023
Pay Rate: Hourly: Negotiable
Job ID: 122069
Location: Toronto
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Our national retail client is looking for a Junior Supply Chain Data Analyst to support the supply chain systems by troubleshooting tracking issues for shipments and API latency issues for a national retail client 
Duration: 1 year
Location: Mississauga (3 days on site as of september)

Must Haves:
  • Supporting Supply Chain Systems in an ecommerce retail environment
  • Troubleshooting tracking issues for shipments
  • Troubleshooting API latency issues
  • Exp with reporting and analytics tools
Responsibilities:
  • Understand business flows, tools, trouble shoot and support troubleshooting tracking issues for shipments
  • Troubleshoot API latency issues and proactively monitor tracking API errors
  • Work with carriers to add/update carrier status codes 2x a year
  • Monitor issues with Orbit data and engage correct product team for support
  • Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues around tracking.
  • Provide monthly updates on key KPIs to Product Manager