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(Remote) 2 Roles Intermediate Sales Associate to connect with existing customers and create relationships.

Job Type: Permanent
Positions to fill: 6
Start Date: Feb 01, 2022
Job End Date: Feb 01, 2022
Pay Rate: Salary: Negotiable
Job ID: 123239
Location: Calgary, Edmonton
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Our insurance client is looking for a (Remote) 2 Roles Intermediate Sales Associate OR Intermediate Retention Specialist to connect with existing customers and create relationships.
 
Must Have
  • Sales or Retention experience 
  • Superior customer service and retention in a metric/KPI driven environment.
  • Superior communication skills with ability to demonstrate empathy in a positive and courteous manner.
  • Fast-paced environment that requires high energy and a commitment to excellent customer service.
Nice to Have
  • Accident & Sickness and Life License by successfully completing the Life License Qualification Program (LLQP) and subsequent exams.
 
Responsibilities
  • Cultivate member relationships and deliver excellent customer experience in all interactions by building trust and showing patience and compassion.  
  • Connect with members to assess and respond to their needs and offer member-focused guidance, support, and solutions regarding the right plans.
  • Demonstrate comprehensive understanding and delivery of the personal benefits process.
  • Achieve and exceed daily, monthly, and quarterly individual and team targets.
  • Take responsibility and action to meet customer and organizational demands.
  • Demonstrate understanding of government policy and practice, and the impact on Alberta Blue Cross and the overall industry.