(Remote) Intermediate Technical Analyst to create work packages and deploy to users as well as create automation scripts in the insurance industry.
Job Type: Permanent
Positions to fill: 1
Start Date: Nov 14, 2022
Job End Date: Nov 14, 2022
Pay Rate: Salary: Negotiable
Job ID: 125017
Location: Calgary, Edmonton, Halifax, Montreal, Ottawa, Regina, Toronto, Vancouver, Victoria, Winnipeg
Our client is looking for an (Remote) Intermediate Technical Analyst to create work packages and deploy to users as well as create automation scripts in the insurance industry.
Must Have
Must Have
- 5 Years of experience as a Technical Analyst
- Must have experience in one or more following areas:
- Software configuration and packaging using (Microsoft Endpoint Manager) MEM.
- Cloud-based end point management using Intune.
- Corporate IT desktop policies.
- Process automation using scripts.
- In depth knowledge and experience in but not limited to:
- PowerShell
- VMWare
- Active Directory
- Microsoft 365
- Windows 10
- Apple device management / JAMF
- Windows Group Policy
- Citrix
- A Bachelor’s degree or diploma in Computer Science or related technical discipline
- Working in the insurance industry
- Experience with Oracle Forms and Reports client and Oracle workstation infrastructure
- Knowledge of Mac OS and Mac hardware device management
- Project leadership skills
- Microsoft certification (MCSE)
- Enterprise Level Software Configuration Support:
- Work with Microsoft Endpoint Manager (MEM) to create packages and deploy to users.
- Support and maintain Microsoft Windows Server Update Services (WSUS), Hybrid Azure Active Directory (AD), Microsoft Intune, and Microsoft 365.
- Create and support Windows group policies.
- Work with VMWare vSphere and Citrix XenDesktop/XenApp to support our Virtual Desktop Infrastructure (VDI) and remote user infrastructure.
- Creation of corporate IT desktop policies to be pushed to everyone in organization.
- Process Automation using scripting tools such as PowerShell.
- Desktop Computing Support:
- Provide desktop support of application or windows related issues.
- Complete support tickets from the Service Desk and resolve production issues.
- Using superior troubleshooting skills to resolve complex software and desktop issues.
- Provide afterhours support when required.
