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(Remote) Intermediate Technical Analyst to create work packages and deploy to users as well as create automation scripts in the insurance industry.

Job Type: Permanent
Positions to fill: 1
Start Date: Nov 14, 2022
Job End Date: Nov 14, 2022
Pay Rate: Salary: Negotiable
Job ID: 125017
Location: Calgary, Edmonton, Halifax, Montreal, Ottawa, Regina, Toronto, Vancouver, Victoria, Winnipeg
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Our client is looking for an (Remote) Intermediate Technical Analyst to create work packages and deploy to users as well as create automation scripts in the insurance industry.
Must Have
  • 5 Years of experience as a Technical Analyst 
  • Must have experience in one or more following areas:
    • Software configuration and packaging using (Microsoft Endpoint Manager) MEM.
    • Cloud-based end point management using Intune.
    • Corporate IT desktop policies.
    • Process automation using scripts.
  • In depth knowledge and experience in but not limited to:
    • PowerShell
    • VMWare
    • Active Directory
    • Microsoft 365
    • Windows 10
    • Apple device management / JAMF
    • Windows Group Policy
    • Citrix
  • A Bachelor’s degree or diploma in Computer Science or related technical discipline
Nice to Have
  • Working in the insurance industry
  • Experience with Oracle Forms and Reports client and Oracle workstation infrastructure
  • Knowledge of Mac OS and Mac hardware device management
  • Project leadership skills
  • Microsoft certification (MCSE)
Responsibilities
  • Enterprise Level Software Configuration Support:             
    • Work with Microsoft Endpoint Manager (MEM) to create packages and deploy to users.
    • Support and maintain Microsoft Windows Server Update Services (WSUS), Hybrid Azure Active Directory (AD), Microsoft Intune, and Microsoft 365.
    • Create and support Windows group policies.
    • Work with VMWare vSphere and Citrix XenDesktop/XenApp to support our Virtual Desktop Infrastructure (VDI) and remote user infrastructure.
  • Creation of corporate IT desktop policies to be pushed to everyone in organization.
  • Process Automation using scripting tools such as PowerShell.
  • Desktop Computing Support:
    • Provide desktop support of application or windows related issues.
    • Complete support tickets from the Service Desk and resolve production issues.
    • Using superior troubleshooting skills to resolve complex software and desktop issues.
  • Provide afterhours support when required.