Remote Technical Writer to write, review and coordinate living documents for operational and user support materials for the Ontario Health Data Platform
Job Type: Contract
Positions to fill: 1
Start Date: Feb 27, 2023
Job End Date: Sep 01, 2023
Pay Rate: Daily: Negotiable
Job ID: 126919
Location: Ottawa, Toronto
Remote Technical Writer to write, review and coordinate living documents for operational and user support materials for the Ontario Health Data Platform
Contract: Feb 27th, 2023 to Sept 1st 2023 (+ extensions)
Hours: 35 per week, 8.30 to 4.30
Location: Remote
*will be required to use own equipment*
Project overview
Deliverables and Objectives
Must have:
Nice to have:
Contract: Feb 27th, 2023 to Sept 1st 2023 (+ extensions)
Hours: 35 per week, 8.30 to 4.30
Location: Remote
*will be required to use own equipment*
Project overview
- Provide technical writing support to advance the projects strategic and tactical interests of the Ontario Health Data Platform.
- Write, review and coordinate living documents regarding operational and user support materials.
- Maintain a high degree of technical knowledge and collaborations with all partners to ensure effective and up to date communication.
- Bring coordination, collaborations, and technical knowledge to the development of the policy and procedures when it pertains to the Ontario Health Data platform.
- Work closely with the technical lead and platform engineers to obtain in-depth technical comprehension of functionality and descriptions.
- Reporting to the Technical Lead and with a dotted line to the Associate Director, Technology and Operations you will work with a team of project resources to deliver:
- 1. advance the projects strategic and tactical interests through the production of professional, effective, and technical-oriented documentation, diagrams, policies, and procedures.
- 2. Coordinate, write, and reviewing living documents regarding operational and user support materials.
Deliverables and Objectives
- Coordinate, write and review documentation, including process and user documents.
- Coordinate, write and review Visio diagrams, including network diagrams, data-flow diagrams, activity diagrams and event-driven process chains.
- Maintain a high degree of knowledge/expertise in the use of computer operating systems, software applications, computer networking, and other aspects of information technology.
- Update, share and communicate updated version of documents.
- Prepare, equip and support individuals to successfully adopt change management in order to drive organizational success and outcomes.
- Prepare reports in support of Regulatory Compliance activities
- Perform background preparation, fact-checking and translation of technical information into accurate text that is understandable, readable, and appropriate to the audience and medium.
- Review and edit documents to correct for structure, grammar, style, and persuasiveness.
- Provide project management support, including meeting minutes.
- Contribute to data collection processes with relations to the OHDP platform
- Very strong analytical and problem-solving / troubleshooting skills to understand problems or assist in systems design / development as well as research solutions for problems that may have no readily available support.
- Effective interpersonal and communication (verbal and written) skills to interact with both technical and non-technical staff and clients at all levels.
Must have:
- 5 years exp as a technical writer (experience with preparation of individual and multi-author technical documents in a university or public sector environment is preferred)
- Proficiency at written document and procedures
Nice to have:
- Experience in a research-driven academic environment
- University degree in Engineering or Technical communications, English or a related field.