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Senior Bilingual IT Onboarding Specialist to assist with the onboarding of new resources and entering relevant information in ServiceNow for a large financial enterprise client

Job Type: Contract
Positions to fill: 1
Start Date: Jan 23, 2023
Job End Date: Jan 22, 2024
Pay Rate: Hourly: Negotiable
Job ID: 126319
Location: Ottawa
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Our valued financial client is seeking a Senior Bilingual IT Onboarding Specialist to assist with the onboarding of new resources, including internal transfers, and entering relevant information in ServiceNow!

Long-term (Initial 3-year) contract in Ottawa, ON (Hybrid - 2 days/week required on-site). 

Responsibilities:
  • Provide primary support to the IT Leadership Team for the on-boarding of new resources, including internal transfers as well as entering relevant information in ServiceNow; liasing with partners such as Human Resources, Corporate Services, Security Screening, the IT Onboarding Team, and Accommodations Management. 
  • Assist the hiring managers with the development of communications/announcements of new hires
  • Provide information to necessary stakeholders to support access for new employees, the Financial Management Framework, distribution lists, and Sharepoint
  • Share feedback to improve and/or automate areas of the on-boarding process to drive and enhance efficiency
  • Provide new hires with required manuals and guidelines.
  • Ensure new hires have the necessary technical assistance to set up their hardware and software.
  • Schedule interview appointments for hiring managers
Must-Have Skills:
  • 5+ years of years of relevant work experience with administrative support and/or process delivery
  • Excellent written and verbal communication skills in English and French
  • Demonstrated experience in organizing and effectively managing priorities, taking necessary steps to carry out objectives
  • Demonstrated experience identifying areas for process improvement and devising plans to address them.
Nice-to-have Skills
  • Demonstrated knowledge of ServiceNow