Senior Content Designer to complete content strategy, copywriting, and help with the contextual parts of an application.

Job Type: Contract
Positions to fill: 1
Start Date: May 15, 2023
Job End Date: Nov 13, 2023
Pay Rate: Hourly: Negotiable
Job ID: 129688
Location: Toronto
Our client is looking for a Senior Content Designer with experience in content strategy, copywriting, and help with the contextual parts of an application.

Project Duration: 6 months, plus possibility of extension; on site 3-4 days a week in Downtown Toronto.

Must Haves:
  • Advanced understanding of appropriate software, including Microsoft Office (Word, PowerPoint, Excel, etc.)
  • Skilled in branding and content strategy, UX/UI writing, marketing channels and content editing
  • Excellent problem-solving skills
  • Proficient in collaboration tools: Mural, Trello, etc.
  • Familiarity with prototyping and presentation tools: Figma, Figmajam, Sketch, inVision, Adobe Creative Cloud (primarily Adobe XD, Adobe Photoshop, and Adobe Illustrator, but other app experience is helpful) Apple Keynote, Microsoft PowerPoint.
Nice to Have:
  • Experience working with financial institutions
In this role, you will:
  • Translate brand and UX strategies and information into emotionally compelling, desirable, and polished content to drive user behaviors
  • Generate big ideas, based on insights, that achieve a strategic goal
  • Create or align to a brand voice and tone guide
  • Deeply understand a client’s brand and have the ability to bridge brand, business, and technology goals
  • Define and apply consistent voice and tone throughout a content journey
  • Demonstrate high-level writing and research skills
  • Write, curate and edit content for accuracy, clarity and usability, at every level
  • Model and format content into viable, feasible, and desirable solutions
  • Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions
  • Own responsibility for day-to-day activities for content work streams
  • Understand the client’s business and project objectives, and acquire category, audience, and competitive knowledge to formulate tactics and content accordingly
  • Execute content audits and subsequent content recommendations
  • Collaborate with all disciplines, while overseeing content throughout an entire project
  • Inspire and mentor fellow Content Designers and IBMers
  • Leverage storytelling and design to present to key stakeholders
  • Utilize user-centered design principles and best practices to produce high-quality content for deliverables across multiple platforms: presentations, style guides, personas, journey maps, websites and mobile apps, video scripts, prototypes, and more
  • Think big—express a brand’s personality and values experientially, stretching into new territory that goes beyond messaging and style
  • Balance stakeholder needs and work selflessly to ensure that decisions are always made in the interest of the optimal user experience
We are looking for a person with:
  • Degree in information design, writing, English, psychology, journalism, communication, or related field, or a technical degree
  • At least 5 years of hands-on experience in content design, copywriting and/or content strategy
  • At least 5 years of experience in leading small-/medium-size projects, including the ability to navigate scope, work with large teams, and present ideas to clients
  • Demonstrated leadership skills and relationship-building experience
  • Knowledge of best practices in content design across multiple channels
  • Online content design portfolio for review