Senior Infrastructure Support Technician to provide remote and onsite user support for software, hardware and servers in a windows environment
Job Type: Contract
Positions to fill: 1
Start Date: May 22, 2023
Job End Date: Oct 31, 2023
Pay Rate: Hourly: Negotiable
Job ID: 129631
Location: Calgary
Our Calgary client is looking for a Senior Infrastructure Support Technician to provide remote and onsite user support for software, hardware and servers in a windows environment
This role requires 5 days a week onsite in Calgary
Must haves:
This role requires 5 days a week onsite in Calgary
Must haves:
- 7+ years’ experience in an Infrastructure Support role (Deskside/Desktop)
- 1+ year experience supporting VOIP
- 1+ year experience supporting networks
- Experience providing support in a Windows environment (Servers, Windows 10, Office 365)
- Experience using Active Directory/Azure AD
- Experience supporting VMWare
- Supports Windows Active Directory, and Office 365 administration.
- Manage small to medium infrastructure projects including upgrades, new services, service changes including end user impacts.
- Troubleshooting and supporting PC software/hardware, smartphones, application issues, installations, upgrades, cloud data storage, printing, Microsoft O/S, O365, AV, Teams, Cloud platforms, Duo MFA, Cisco AnyConnect
- Troubleshooting of router, LAN / WAN configuration, port testing, & link testing for network connectivity