Senior Service Delivery Manager to lead a technical team that provides end to end IT services for our consulting client
Our IT consulting client is seeking a Senior Service Delivery Manager to lead a technical team that provides end to end IT services
Candidates must be located in Victoria or Vancouver. Hybrid work model of in office and work from home.
- 7+ years of experience as a Manager or Supervisor leading technical support teams
- Experience with information management systems and processes
- Experience with ConnectWise or similar support management platforms (ServiceNow, etc)
Nice to haves:
- Post-Secondary education in a related discipline such as a Information Technology Services diploma
- ITIL, PMP, BA, or BRMP Certification
- Technical certifications such as MCSE, CISSP, etc.