Senior Service Delivery Manager to lead a technical team that provides end to end IT services for our consulting client

Job Type: Permanent
Positions to fill: 1
Start Date: Nov 27, 2023
Job End Date: Nov 27, 2023
Pay Rate: Salary: Negotiable
Job ID: 133710
Location: Vancouver, Victoria
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Our IT consulting client is seeking a Senior Service Delivery Manager to lead a technical team that provides end to end IT services


Candidates must be located in Victoria or Vancouver. Hybrid work model of in office and work from home.


Must haves:


  • 7+ years of experience as a Manager or Supervisor leading technical support teams
  • Experience with information management systems and processes
  • Experience with ConnectWise or similar support management platforms (ServiceNow, etc)


Nice to haves:


  • Post-Secondary education in a related discipline such as a Information Technology Services diploma 
  • ITIL, PMP, BA, or BRMP Certification
  • Technical certifications such as MCSE, CISSP, etc.