Senior ServiceNow Architect to implement the CSM (Customer Service Management) module across several business units.
Job Type: Contract
Positions to fill: 1
Start Date: Oct 11, 2022
Job End Date: Mar 31, 2023
Pay Rate: Hourly: Negotiable
Job ID: 123365
Location: Calgary, Edmonton, Halifax, Montreal, Ottawa, Regina, Toronto, Vancouver, Victoria, Winnipeg
Our client has an immediate requirement for a Senior ServiceNow Architect to implement the CSM (Customer Service Management) module across several business units.
Part-Time role (25% - 50%) for 6 months, strong possibility of extension.
Must Have:
Nice to Have:
Part-Time role (25% - 50%) for 6 months, strong possibility of extension.
Must Have:
- Minimum 10 years’ general experience as a Solution Architect in various organizations
- Experience in rolling out ServiceNow as an Enterprise tool in very large organizations
- Minimum of one ITSM ServiceNow implementation and one CSM ServiceNow implementation
- Proven documentation and communication skills, with audiences of all levels up to the C-suite
Nice to Have:
- Experienced in other ServiceNow modules
- The opportunity to design and build ServiceNow solutions to multiple sectors adn business units
- This will suit an experienced ServiceNow professional with a successful recent track record, the ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization
- Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Delivery for ServiceNow based consulting initiatives
- Define business problems/opportunities with constraints, goals, budgets and timelines- Communicates technical problems and solutions to both technical and non-technical audiences
- Consults with business analyst/project manager to develop appropriate technical solutions.
