Senior ServiceNow Developer to support the development lifecycle of the HR Service Delivery (HRSD) module for a crown corporation client

Our valued crown corporation client is seeking a Senior ServiceNow Developer to support the development lifecycle of the HR Service Delivery (HRSD) module!

Initial 1-year contract with a strong possibility of an additional 1-year extension. 7.5 hours per day, Monday to Friday. 100% remote (EST)

As the successful candidate you will develop changes on the ServiceNow platform for the HR Service Delivery (HRSD) module to support a large-scale HR digital transformation project

Responsibilities:

• Design and document ServiceNow solutions, enhancements and changes based on business requirements
• Document key technical decisions, issues, and enhancements
• Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)
• Develop changes on ServiceNow platform through scripting, configurations, and other development activities
• Establish a technical project plan with key milestones and providing status updates
• Prioritize functional and technical requirements
• Participate in business process redesign workshops and providing technical feasibility assessments related to the ServiceNow platform
• Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
• Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle
• Assist in resolving technical issues
• Work with the support team to ensure transition from development to operation

Must-have Skills

• 3+ years of demonstrated experience as a developer for ServiceNow implementations
• Strongly demonstrated experience supporting the implementation of the HR Service Delivery (HRSD) module and related submodules such as Case & Knowledge Management, Onboarding & Transition Management, Employee Service Centre, and Employee Document Management

Nice-to-have Skills

• Demonstrated experience with other ServiceNow modules such as ITSM, ITOM, ITBM, SAM Pro, SecOps