Senior Systems Analyst to design and build and configure rule sets for products within the Loyalty Management System

Our Client is seeking a Senior Systems Analyst to design and build and configure rule sets for products within the Loyalty Management System.

This is a hybrid position requiring 2-3 days on site in Calgary

Must Haves:

• 5+ years’ experience in a Technical Business Analysis or Systems Analyst role with Loyalty or CRM project experience
• Experience configuring Loyalty Management Systems or other large CRM or Oracle database to enable fulfillment of new features or enhancements including defining conditions, criteria, rule sets and other data
• Experience working with various internal and external stakeholders to translate business needs to technical requirements and supporting QA Testing with creating Test Cases
• Experience using Jira and Confluence

Nice to Have:

• SQL Scripting or expert knowledge in Excel
• Understanding of cloud environment such as Azure or AWS

Key Responsibilities:

• Responsible to define requirements and processes to implement solutions with multiple integration points to deliver business initiatives. This includes working with multiple internal and external partners to ensure solution is aligned. 
• Responsible for the configuration of the Loyalty Management application to enable fulfillment of program benefits, deliver promotions or new features or enhancements. This includes defining conditions, criteria, rule sets and other data.
• Provide input on initiatives impacting Loyalty services or processes to ensure service delivery standards are maintained and business objectives are met. This requires detailed understanding of processes and integration of all current and future benefits and services.
• Responsible to guide testing and support as required for implementation of Rewards enhancements, releases, or promotions.