Senior UX Designer to support the design and development of a Salesforce initiative in the public sector

Job Type: Contract
Positions to fill: 1
Start Date: Oct 02, 2023
Job End Date: Apr 01, 2024
Pay Rate: Daily: Negotiable
Job ID: 132647
Location: Ottawa
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Our public sector client requires a Secret cleared Senior UX Designer to support the design and development of a Salesforce initiative in the public sector.


Responsibilities:

  • Gather user requirements and produce/update user story documentation and design specifications;
  • Work with product owners to create product backlogs; 
  • Using qualitative and quantitative data, create user stories, profiles, personas, empathy maps, service blueprints and journey maps to support user-centric development of digital solutions;
  • Architect application navigation and content flow and produce sitemaps and workflow diagrams;
  • Create prototypes and other UX deliverables at a high level of quality and in compliance with branding and style guidelines;
  • Plan and conduct user research;
  • Create usability testing plans and conduct usability testing sessions with clients and users;
  • Lead projects of limited scope or components of larger projects;
  • Produce and/or update UX documentation for new applications or for updates (enhancements and bug fixes) of existing applications;


Must Have:

  • GOC experience
  • Experience creating prototypes
  • Experience using WCAG


Nice to Have:

  • Salesforce experience